In today’s digital world a human element has been removed from so much of our communication. People now hide behind email or send mass emails to their database. We often receive voicemails from robots. Even text messaging which was once deeply personal, quick communication, has been taken over by promotions and advertisements from companies we didn’t even realize had access to our phone number.
To stand out, it is imperative to be different, and be true to yourself. Because YOU are the differentiator your customers are looking for.
Below we’ve shared four of our favorite ways that can help you “rehumanize your communication,” and in turn, create a phenomenal customer experience that your clients will never forget.
1.) Determine Your Brand Identity Make Sure It’s Front and Center
According to Leadpages.net, the About section is typically one of the four most visited areas of your website. Isn’t that surprising? Now that you know that, think about what you currently have on your about page. Is it personal to you and your team? Does it speak to your values and what makes you – YOU?
It should! If you love dogs, take a cue from Mortgage Broker Alex McFadyen. Alex has created a brand all around his pug, Ernie. His Company is called “The Mortgage Pug,” and he includes his pug in all of his videos! Why? Authenticity! Alex explained that when he started his business “he didn’t want to be just another guy in suit.” He understands that mortgages can sometimes be “stressful, and boring,” so he decided to make it fun! This process has worked wonders for him!
When you’re creating your company branding, or your about page, don’t be afraid to include information about you as a person. Tell your future clients about your family, your hobbies, and even include it in your branding and marketing when it makes sense. People trust people more than brands.
This sounds simple when you think about it but most people aren’t doing it. How many times have you signed a major deal with a company and received a t-shirt or coffee mug with their logo on it as a thank you gift? It’s kind of a nice gesture, but it’s also a little selfish don’t you think? If you wear that t-shirt or use that mug, you’ll be helping that company expand their brand awareness. Seems pretty one-sided.
Don’t feel bad if you’ve done this – we’ve been guilty of it as well. But change your mindset for future thank you gifts! Think about the conversations you’re having with these people. Did they mention a favorite local restaurant? Are they wine connoisseurs? Do their kids love Legos? Next time you land a major deal, think through previous conversations and send your customers something that they would appreciate. Even if you don’t get them the perfect gift, they’ll think so highly of the fact that you remembered their interests, and it will leave a lasting impression.
3.) Provide Value Within Your Community
The phrase we live by on our marketing team is “Be of value and abundance will follow.” Try to provide your community with valuable information that relates to your interests and your businesses interest.
Social Groups (Like Facebook, LinkedIn, and Meetup) are a great way to get involved with your community. For example, if you’re a real estate agent and you love crafting, join a local crafting group and create content around DIY home decorations. But don’t just sit back and post content. Respond to your peers. Give them feedback and suggestions. Become an active participant within these groups and conversations.
By doing this you’ll build relationships with like-minded people and build your reputation as a reliable resource.
4.) Use Video Email
We could write a whole book on this (in fact we did) because we believe that video is the number one way to bring people back into our digital world. Think about it. If you’re looking for a real estate agent and you receive three generic emails, and one personal video, who are you going to remember? The video of course – and the person inside it.
We recommend using video email in a variety of ways including cold lead follow up, appointment reminders, happy birthday messages, purchase anniversaries and many more. It’s a great way to communicate hard to understand processes, procedures, or even difficult situations.
As we mentioned – there is so much more that can be said on the benefits of using video in business communication. Because of that, we’ve compiled everything we’ve learned with and from our customers over the past 10 years into this easy-to-read, highly informative book.
“Rehumanize Your Business” is a hands‑on guide to adding simple webcam and smartphone videos into your communication mix in order to build trust, save time, and truly connect with people.
It’s been ranked as Amazon’s #1 new release in Sales & Selling, Communication Skills, and several other categories.
It’s been ranked as Amazon’s #1 best seller in Business Sales and Business Communication.
Community Videos can be a really big part of your marketing strategy as a real estate agent. They not only show that you’re passionate and knowledgeable about your community but they also can show what a buyer would get when moving to that part of town. As a realtor, you’re not just selling a home – you are selling an area or neighborhood! Below we’ve made a list of steps to help you confidently film and share a great community video!
What to expect
Time commitment: 3 days total per video
(one day planning, one day filming, one day posting and promoting)
Average budget: between $500 – $2k
More followers and viewers on social media
More community connections
You establish yourself as a local expert
You help promote something you love
1. Decide What You’re Passionate About
The very first step in this process is to decide what part of your community to highlight. You need to pick something you’re excited about and passionate about, whether that be restaurants, parks, non-profit organizations, etc. Judy Weiniger, a community video master, says, “Chose the businesses that excite you.” Don’t force yourself to get excited about a subject you don’t gravitate towards.
We know it can be hard to choose the topic of your first community video, especially if you love a lot of things in your area. We put together a list based on passions and interests to help you get started.
Do you love food & drinks? You could feature….
Local Chefs or Bartenders
Do you love shopping and supporting local businesses? You could feature…
Small Shops & Boutiques
Any New Shop/Business
Do you love being active? You could feature…
School Sporting Events
Do you love music & art? You could feature…
Do you value family? You could feature…
Family-Friendly Activities in the Area
Do you love animals? You could feature…
Local dog parks
Local Animal Shelters
If you really want to go ALL IN on community videos, you can challenge yourself to feature your 30 favorite places in town over 30 days like Craig Veroni. Craig is one of our Real Estate Video Influencer winners who found a creative way to highlight the best parts of his community on social media. He was trained by Jesse Peters, and Michael Thorne of RE Video Studio.
Also keep in mind that you don’t just have to feature places or events, you can specifically feature people as well! Every community has inspiring individuals that your viewers will love learning more about. Craig Veroni has done another series called My Favourite Humans in Vancouver where he showcased different people.
2. Create a List of Specific Businesses to Reach out to
Once you’ve decided on what type of community videos you want to start with, it’s time to pick specific businesses/places/people to feature! When creating your list, we recommend focusing on a specific part of town. Marguerite Martin, a Real Estate Video Influencer winner in the Community Video Category, specializes in downtown Tacoma, instead of trying to cover her whole city. We also recommend keeping an eye on the news channels, papers and bloggers to see what people are talking about!
Pick the top three things you’d like to feature. Figure out who you need to contact for each topic and gather emails. If you can’t decide between a few places or businesses, ask some other people in the community what they’d prefer to see a video feature on. And like we said before, keep an eye on blogs and the news. Though it’s important to be passionate about what you feature, it’s also important that it will spark your viewer’s interest.
3. Reach Out with Video
Now it’s time to see if you’re able to film your community videos at the places you’ve chosen. Depending on what you choose, you’ll need to reach out to the person who owns or runs the establishment. If you have picked something like a park, you could try to find & contact a person through the City Government. If you’ve picked a business, then you’ll need to reach out to the owner and get permission to do a feature.
We think the very best way to reach out is through a video! It’s a great way to introduce yourself and explain what you are wanting to do. BombBomb makes this very easy to do. You could even go to the place you want to feature and record your introduction video there! (If you’d like to try BombBomb free for 2 weeks – click here!)
Not sure what to say in your email or video? We put together a script that we used to reach out to local businesses here in Colorado Springs!
Hi (Owner/Employee Name),
My name is (first name), I’m the (job title) at (company name).
As a real estate agent, I need to establish myself as an expert on our community and a great way to do that is by filming what we call a community video. For this video, I would really love to highlight your establishment, (business name).
My goal is to show off some awesome places in the community. I absolutely love your business, which is why I’m reaching out to you. If possible, I’d like to come by for a couple hours during a slower time and film a quick video with you. My goal is to capture the story of your business – so I’d love to interview you for part of the filming as well.
Let me know if that is something you’d be interested in! We want nothing in return. Our goal is to simply highlight our community on social media.
One last thing to remember is to make it clear that you aren’t asking for money. Ask for nothing in return. Community videos will be an investment on your part but trust us, it is an investment that’s worth it. Community videos establish you as a local expert. They will grow your following and viewership. They will help people connect you with. They will even help you establish relationships with local business owners who may eventually need to buy or sell their home! Ultimately, your community videos should bring you new clients and prospects as you grow your connections and community presence.
4. Plan a Time to Film Your Videos
The business owner might want to meet with you to plan your video. In that case, make sure to set aside time to meet and plan. You may also be able to work things out over email. We estimate most community videos take around 2 hours of filming on location. Try to schedule all your community videos for one day so you can knock them all out at once.
It’s important to pick the best time for the business owner. They likely won’t want you coming during their busiest time of day. Try to go when you won’t be disruptive with your filming and when the business owner/employees will have the most time to talk with you! If you’re filming a lot outside, try to pick a day where the weather will be nice and pick a time where the sun won’t be too harsh.
5. Hire a Videographer
**Note: This is not mandatory! Many of our video influencers shoot their community videos on their cell phones. But if you’re new to filming, a videographer is a good place to start. We jump to our tips on how to do it yourself in the video below.
We suggest using Judy Weiniger’s method of finding videographers. She says, “How I found mine is through searching videographers who do weddings.” Ask around or post something on Facebook asking for good, local wedding videographers. Most weddings are on weekends so these videographers will often be excited to get side jobs like this during the week.
If you and a coworker or partner are wanting to tackle this project without hiring anyone, it’s doable! Here are some tips from Visual Storyteller, Matt Mead and Content Marketing Specialist, Alexa Franck. They walk through all the gear you need – both the basic setup and the pro setup.
6. Create a Video Outline
Now it’s time to plan out your video so you’re ready for filming! This plan should include a list of video shots you want, questions you’d like to ask the business owner, details you want the community to know, etc. Write down the script of how you want to intro and outro the video. You don’t have to stick strictly to this script, but it’ll keep you on track while filming! While planning your video, plan out the story that it will tell. Every business and person has a story to tell!
Depending on who you hire, you might sit down with your videographer to plan this out. You can also send this plan over to the business owner for them to approve before the filming. It’s always good to have a second pair of eyes (like the business owner or videographer) to look over your plan so you don’t miss any key points. You don’t want to get done filming and then realize a day later that you missed an important shot or piece of information.
It’s also important to plan for how long you want your videos to be. The ideal length of a YouTube Video is 5-10 minutes so you should shoot for getting enough footage to create this length of video.
Here’s an outline example that we used for our community videos:
Carnelian Coffee Community Video Filming Outline
Video Shot: Alexa in front of the coffee shop
Opening Script: “I’m here at Carnelian Coffee Co in Old Colorado City – only a few minutes away from the BombBomb Office! We’re going to go chat with the owner, and hear all about this cozy little spot!”
B-Roll: Alexa walking down the street into the coffee shop
Video Shot: Kate (coffee shop owner) sitting for interview
Tell us about the beginning of your coffee shop and what inspired you to start it!
Walk me through what a typical day at the coffee shop looks like for you!
What are some of the best things you serve/best selling drinks?
What do you want people to experience when they come here?
What makes your place unique?
B-Roll: Kate making a cup of coffee, pulling espresso, steaming milk, etc.
Extra B-Roll Shots:
-Shots of the shop interior and decor.
-A pan shot of the inside and outside.
-Shot of two people talking and drinking coffee.
While we were in the shop, we learned that Kate will only sell merchandise from Colorado Businesses. Because of that, we also got some footage of all of the trinkets she sold at Carnelian. It’s important to remain observant as the owner tells their story, and get shots of the amazing details they share!
Once your video is planned, you have the option of coming up with a clever name for your community video series! Here’s a few great names used by our Community Real Estate Video Influencers! See what other community video creators are doing and get some inspiration:
Filming day has come. If you’ve followed each step and taken our advice, you’ll have scheduled to film a couple of places/business for the day. You will want to have a videographer who’s ready to go and knows what shots are needed. You’ll want to have your outline ready. And fortunately, you’ll also have already built a relationship with the business owner or manager through video or meetings so you’ll feel comfortable filming with them!
Things should go smoothly if you’ve planned accordingly. Our main piece of advice at this point is to have fun and enjoy the process! To build interest in your upcoming community videos, you should go LIVE on Facebook or Instagram before wrapping up your day of filming. You can include the business owner and quickly introduce them or give people a sneak peak of the places you’ll be featuring. Consider it a promo video for your community videos! We recommend going live for at least 5 minutes. If you’re worried about taking a video that long, try to prepare an outline for that video as well.
Try to film another promo video apart from going LIVE. When you go live, it’ll just air on Facebook or Instagram. You’ll want a promo video for other social platforms as well. Film a quick intro in front of each place you’re highlighting. In a promo video, you can inform your viewers when the community video will premiere on your social accounts. You can also give people a sneak peak into the things you’ll be talking about in the community videos.
While your videographer is hard at work getting your videos edited, you can start planning out your social strategy. Here’s the distribution process we recommend for your videos!
Short Community Video Promo
Video Size: 1080 x 1080 pixels
Video Length: 1 minute
Where to Post:
Short Community Video Teaser
Video Size: 1080 x 1080 pixels and 1080 x 1920 pixels
Video Length: 15-60 Seconds
Where to Post:
30-60 second square teaser on Instagram and Twitter
15 second vertical teaser on Instagram Story
Full Length Community Video
Video Size: 1080 x 1920 pixels and 1280 x 720 pixels
Video Length: 5-10 minutes
Where to post:
Vertical on IGTV
Horizontal on YouTube
Medium Length Community Video
Video Size: 1280 x 720 pixels
Video Length: 2-3 minutes
Where to post:
Create an ad budget for promoting your video on Facebook. You need to pay to get views. We suggest creating a Facebook audience that includes people in your area. You can make your lists more specific as well! If you featured a yoga studio, target people who are interested in yoga, a specific yoga studio, etc.
Another great way to help your videos do well on social is to have the business themselves use the video however they want! Let them use it on their website. Let them share it on their social pages. For them, it’s like a free promotional video so they will probably love sharing it. You can ask them to tag you in their posts.
9. See What Your Audience Loves and Give Them More
If you did three different videos and one performed better than the rest, try to replicate what you did. If your video on a coffee shop performed the best, maybe try to feature another coffee shop. Don’t try to cover all the things in your community. Find your niche and stick to it. If you’re planning to do a series, stick to the topic of your series until you have between 5-10 videos. Then start planning your your next series. You’re becoming a community expert!
Here is the community video we did here at BombBomb! We went out and visited a local coffee shop to film our community video. We used a lot of the tips we listed here in this post and the results have been great. Thanks to Kate Firoved and Carnelian Coffee for letting us stop by!
Simple ways predictive analytics can boost your bottom line
Big data powers predictive analytics. As the field grows, these massive data sets propel some of the biggest companies in new, unexpected ways. Netflix reports it saves $1 billion each year by optimizing the predictive engine that recommends content and programming to its customers. Google Translate’s reputation is nearly bulletproof now that its predictive algorithm has been retrained to translate in contextual sentences. Airbnb hosts see a fourfold increase in occupancy rates when they set a rental price within 5 percent of the company’s recommended rate.In short, big companies use big data to make big waves. But what does that have to do with your relatively small real estate business?The truth is that big data isn’t just for big companies — and leveraging predictive technology doesn’t mean you have to scrap your current business model for something built in a hacker lab. Predictive products can help agents optimize nearly everything from mailers and marketing to cold calls and conversational outreach.Here are four ways you can tweak your business (and boost your bottom line) using real estate predictive analytics.
Double your impact in half the time and money
When you send mailers to an entire ZIP code, your marketing costs skyrocket and messaging tends to suffer.
When you narrow your target audience down to just the 10 or 20 percent of your farm most likely to sell this year, you’ll see better results because you’re able to send the right message, at the right time, to the right people: the marketing trifecta.
The hundreds of dollars you’ll save on mailers that never make it past the front door and online ads that never get clicked is icing on the cake.
Don’t just make contact – make a connection
Your prospects can tell when they’re on the communication conveyor belt. They won’t remember or hire you if you can’t initiate a casual, earnest conversation.
With predictive analytics, you don’t just get a list of likely sellers. You get deep insights into why and when people might be ready to list.
This means that you can naturally steer the conversation toward their potential reasons for selling, then reinforce your value as the agent who can meet their needs. The result? Real conversations with real sellers ready for on-point advice on listing their homes.
Boost your confidence because you’ll hear “no” less often
Farming often requires cold calls and knocking on doors — two activities that most agents abhor or ignore altogether. But there’s a stark difference between contacting an entire subdivision where 90 percent of the residents have no plans to move and initiating a conversation with the 10 percent of homeowners most likely to list.
When working with data-backed predictions, agents have higher confidence, as
they experience more receptive responses (and fewer curse words).
Beat other agents to the door
Losing business to competing agents? Predictive analytics can also reverse that trend by unveiling seller signals that other agents can’t see.
As other agents and teams robo-dial the entire neighborhood, you could be well on your way to securing listing presentations for the next crop of local sellers.
While our strong summer market continues to keep agents busy across the country, fall is just around the corner…. And you have only five months to close out 2017 with a bang!
Below are five foolproof ways you can assess your business goals, tweak your projections and ramp up your business so 2017 is your best year yet.
1. Start with the goals you might not meet
Dust off the goals you set last winter and painstakingly analyze where you stand in terms of buyers, sellers, marketing plans, GCI, operations and more.
If you’re behind, be realistic about what is possible by the end of the year — and don’t be afraid to reset your goals so they are attainable instead of a pipe dream. While it may seem like a step back, the truth is that if your goals are so far out of your reach, you’ll be unlikely to hold yourself accountable.
2. Ahead of goals? Dig into the why
If, however, you are ahead of schedule on some goals, spend some time reviewing how that happened — and consider nixing some of your “unattainable” goals in favor of the business categories where you are succeeding.
If, for example, you started with a goal to list 6 houses and help 15 buyers, and you’ve listed 2 houses and helped 22 buyers, consider how that has affected your GCI. Are you actually ahead of your goals in some ways, because you’ve had 2 more total transactions (already!) than planned?
To close out the year strong, do you want to focus on landing four more listings and ditching potential buyer clients — which could set you up for more seller clients in 2018? Or do you want to stay comfortable, where the guaranteed income has been all year long?
There’s no right or wrong answer, but the tail end of the year can be a good time to take a risk if you’re already ahead of your commission goals.
3. Create a log of top lead and client sources
If you tend to buy (and convert) leads that get automatically loaded into your CRM, this step may be a breeze. If you work primarily from word-of-mouth referrals, in-person workshops, direct mail ads or other traditional client sources, you may need to spend some time cleaning up your records.
But this step is mission-critical if you want to close out the year strong. By analyzing where your clients come from, you can move on to step #4: Measuring the ROI of each of your client-getting efforts.
If possible, create a few main categories so you can measure general categories quickly:
New, paid leads
Word-of-mouth and referrals
Past clients // repeat customers
4. Look at your spending, budget and ROI
After creating your main client sources in step three, consider the individual costs and return on investment for different tools, campaigns, lead sources and other tactics that “live” in each main business category.
As you go through this exercise, be sure to keep your newly tweaked goals in mind. If your Facebook listing ads are performing incredibly well, and your end-of-year focus is on listings, then you may want to double that budget and slow down your spending on buyer leads.
Conversely, if 41% of your business comes from paid buyer leads, but ¾ of those converted leads are coming from the least expensive source — you can easily phase out the more expensive buyer leads for the rest of the year.
5. Reward the people helping you
While it’s easy to shift your spend from one technology source to another, you also might find in steps #3 and #4 that you have a few incredible referral sources who have been the biggest impact on your business this year.
Whether they are fellow agents from other markets, past clients who loved your services and have recommended you to their friends and family, or one investor client who bought up several properties in fast fashion this spring, be sure that you are properly rewarding them appropriately!
Go beyond and above to send them quarterly gifts — movie tickets, restaurant gift cards, back-to-school survival kits, whatever you can think of. That way, they will not only feel appreciated for their past contributions, but will be more likely to go out of their way to send you new business as you close out the year.
Ready to hit the ground running?
Keep in mind that checking in on your business isn’t a time to feel ashamed or stressed. Think of it as a progress report — if you were back in elementary school, you’d still have plenty of time to turn a low grade into a respectable B+ by the end of the year.
So as you dive into the tail end of 2017, stay motivated and positive. And let us know what you find as you do a deep dive into your business! We’d love to hear how your mid-year evaluation sets you up for future success.
Industry visionary Brian Boero, of 1000 Watt Consulting, recently wrote about how many top real estate companies are working their leads in highly aggressive ways — in short, he says, real estate agents are starting to “digitally waterboard” their leads with between 21 and 43 touches designed to convert at any cost.
What agents aren’t considering, Boero, says, is how these potential clients want to be treated after they come in as a lead. And while you can certainly work to repair a relationship that commenced with light stalking, wouldn’t it be better to start off on the right foot?
Below are four tips for keeping it real and finding the human connection when you are working to engage and convert new leads.
1. Do some research before you reach out
Yes, the five-minute response is important. You may consider automating an initial response to a lead saying that you’re busy at the moment but will be in touch soon. But in the time between that automated text (or email) and your initial call, be sure to spend a few minutes thinking about how to engage the lead on a personal level.
If they’re a clear buyer lead, Google their name or look them up on Facebook. If they seem to be recently married or have an expanding family, work that into the call by asking if they had any major life changes recently or if they’re just looking for a new home. By giving them an opportunity to talk about their personal circumstances — and not just the deal you’re after — you’re stoking a real human connection that sets the right tone for them to work with you.
If they’ve requested a CMA or price analysis on their current home, do some digging on the home’s exact location. In your call, discuss its proximity to a local park, pool, restaurant or emerging commercial district. Show them that you know about more than just their home’s value and local housing trends; you also know about all their community and what makes it special. 2. Create your own script
Have you ever worked with a coach or service that offers scripts… but you end up tongue-tied or embarrassed as you work to get your point across?
Scripts can be great, but they also don’t take into account your personality, your attitude and how you prefer to engage with potential clients. If you’re an inherently amiable person who’s using an aggressive script, you’ll sound as natural as a vegan working the cashier at a butchershop.
And it’s not just awkward for you — when you fumble a script, your leads will notice something is off and they may even choose to hire an agent who seems a little more comfortable with their pitch.
Review the scripts you use and think critically about the parts you like, the calls to action that seem to work and most importantly, the sections or pitches that trip you up or make you squirm with discomfort. Revise them and ask your broker or a fellow agent to sit in on a 30-minute session where you review each revamped script until they’re fully memorized. 3. Talk about why you’re different
Plenty of buyers and sellers start their search on the web long before they officially sign on with an agent. If your potential leads have been on real estate sites for more than 5 or 10 minutes, there’s a high chance they are already being… ahem… “digitally waterboarded” by other agents.
This doesn’t have to be a roadblock; it can be an opportunity. In that initial call or email (if you don’t have their number), explain that your approach is different and you want to offer them real insights and valuable information that can help them.*
Reinforce that you have a no-pressure, no-obligation approach and see if this change in tone helps you engage with more buyer and seller leads on a deeper level starting on day one. If it does, you’ll know that treating your leads like people — and not a stray herd of cattle that needs prodding — is a unique, effective approach that will pay off in the short- and long-term.
*Of course, you’ll want to be sure they haven’t signed an official contract with any of the other agents who consider them an active lead. 4. Vary your approach (and keep track of it)
There’s nothing wrong with having multiple approaches to engage a client. In fact, we’d say giving them an opportunity to see different sides of your business and personality is a good thing. In fact, that’s why SmartZip’s SmartTargeting system comes with an intelligent, flexible outreach app called CheckIn.
CheckIn reminds you to get in touch with your leads and prospects, giving you the option to email, call, door knock or door drop, or to invite them to a local community event you are hosting. CheckIn also tracks any automated marketing touches you send their way, so you can be sure you aren’t overloading them with too much information.
If you’d like to learn more about SmartTargeting’s all in one lead generation solution and see how predictive analytics, automated marketing, mobile CRM and lead followup can work for you in your farm or sphere set up a quick personal demo here. You may also view other territories to find areas with high turnover and better commission potential.
Pleasanton, CA— August 9, 2017—Real estate franchisor NextHome proudly announces the opening of their 200th office location – Palm Harbor, Florida.
The company’s growth has been unlike anything seen in the real estate industry. NextHome began franchising in January of 2015 and since launching, the company has expanded nationally into 41 states.
“To be able to grow our company from zero to 200 offices in less than 30 months has been an incredible ride,” said NextHome’s Chief Executive Officer, James Dwiggins. “It has been a humbling journey and still having the family feel while building a national network of NextHome agents and brokers has been inspiring.”
“We are looking forward to what the next 30 months has in store for our company,” added Dwiggins.
Key to the expansion has been the work of the sales team, led by NextHome’s Vice President of Sales, Charis Moreno.
“I’m excited about our company’s expansion and how quickly we have grown,” said Moreno. “But what truly impresses me is the quality of the NextHome agents and brokers that have become a part of our company. The best companies are driven by the quality of the people in it.”
Based in Pleasanton, California, NextHome’s headquarters features nearly 20 staff members dedicated to serving more than 1,600 NextHome members nationally. The team, led by NextHome’s Chief Operating Officer, Tei Baishiki, handles more than 8,500 member services inquiries per month.
With NextHome’s highly automated Intranet system, the Member Services team can focus on highly personalized, first-class interactivity with members who are in need of real estate assistance.
New additions to NextHome’s technology platform has substantially increased broker interest in franchising with the company. NextHome’s Chief Strategy Officer, Keith Robinson, focuses on identifying and implementing new products to the NextHome suite of tools. These tools include the integration and connectivity of real estate technology products such as: SmartZip, Ylopo, BombBomb, RealScout, Homespotter, and Spacio.
Once these programs have been added to the franchise’s platform, members are shown the benefits of NextHome services through various live in-person trainings, as well as online webinars. These courses, taught by NextHome’s Franchise Development Director, Mackenzie Baishiki, allow a flexible, yet interactive experience that caters to today’s REALTOR®.
With NextHome’s goal of having offices in all 50 states by mid-2018, the company looks to grow not only in total offices, but also in agent count.
“Our company has seen a pretty significant increase in agent count over the past year,” said NextHome’s Vice President of Business Development, Imran Poladi. “As our brokers get more comfortable and confident in what their NextHome brokerage has to offer, their ability to add talented agents has been exceptional.”
“I remember being in a room just three years ago with a dedicated corporate team who wanted to change the industry. And here we are, just 30 months into our journey and I’m so proud to see our company growing with productive, career-oriented REALTORS®,” added Poladi.
Interested in being a part of the NextHome Real Estate Franchise? Contact VP of Sales Charis Moreno atCharis@NextHome.com.
Each office is an independently owned and operated business.
A few key trends may hold the answers and provide some important insights for your business. For one, both millennials and baby boomers could be your biggest buyers.
Interesting trends are taking shape across home buyers. For one thing, both millennials and baby boomers will be big buyers. No longer is the sweet spot only in the middle-aged target. As more 25 to 34 year olds enter the job market and start earning higher salaries (a healthy $75,000-plus according to the Bureau of Labor Statistics), millennials are poised to take the housing market by storm. On the other hand, now that the market is picking up, baby boomers are not staying put like they used to. They are carving out unique empty-nester lifestyles in new and different places.
First, here’s what you should know about millennials:
Many of those born between 1980 and the late 1990s are expected to buy their first home this year — and likely not a traditional starter home. As a result of paid-off loans and higher-paying jobs, this group is opting for more than a condo or townhome. In fact, this group may be in a position to spend more on a home than you might think. According to a Fortune.com article, generally speaking today, “the typical earner can expect to see her wages grow the most between the ages of 25 and 35, by an average 38%.” This positive income momentum can make a millennial buyer more confident.
Their geographic preference? Midwestern suburbs and medium-sized cities. As it happens, suburban and smaller city living appeals to baby boomers and millennials, alike. Millennials, especially, are focused on safety, privacy and more space.
So what about folks at the other end of the life-stage spectrum?
Here’s what you should know about baby boomers.
This group, the oldest of whom are entering their late 60s, are also looking to move as they reach their retirement years, according to Jonathan Smoke, chief economist for realtor.com.
Baby boomers’ participation in the housing market has dwindled over the last several years, as many have been reluctant to sell and have opted instead to wait for their homes to recover the value they lost due to the downturn in the housing market.
Interestingly, many boomers are opting not to move to traditional retirement hot spots like Arizona and Florida and are choosing instead to move closer to family or in proximity to their favorite activities, such as music, theater and nature. So it’s become even more individualized, and more important than ever to know your boomer buyers.
Other trends that will influence buyers in 2017:
Slowly rising prices.
Experts say the price climb will be slow but steady, as demand is stronger now than it was at this time last year. According to a recent article on Forbes.com, Redfin predicts that median home sale prices will gain 5.3% in 2017 compared to 2016. In addition, Zillow is forecasting more conservatively the median home value to rise 3.2% from $192,500 between November 2016 to November 2017.
Higher rates. More credit.
Although rates may rise, mortgage credit will likely be more widely available due to slightly loosening lending standards. Fannie Mae and Freddie Mac will begin backing larger mortgages for the first time in over a decade — up to $424,100 — making it easier for buyers in expensive markets to finance their purchases.
Medium-size cities continue to rise.
Millennials, or just younger adults in general, are becoming attracted to medium-sized cities, which may not have the same professional opportunities as their larger counterparts, but do provide housing affordability. Redfin.com reports that cities like Raleigh, NC, and Fort Collins, CO, have seen building permit issuance soar over the past six years as they attract young adults seeking affordable mortgage payments and lower asking prices. This trend is expected to continue throughout 2017.
As you stay in step with the ever-evolving marketplace, leveraging trends and insights such as these will help make 2017 your most successful year ever.
Happy Nearly-End-of-the-Year, y’all! Let’s talk about goals, world domination, and all of the amazing awesomeness you are going to accomplish in 2017. Let’s talk about it… in a second. First, we need to have some “be honest.”
25% of people abandon their New Year’s resolutions after one week.
60% of people abandon their New Year’s resolutions after six months.
Now for the real shocker: after a heart attack, only 14% of patients make any lasting changes to their eating and exercise behavior.
Wait a minute… only 14%?!? A heart attack is a pretty big deal. If THAT can’t get us to change our behavior, what will?
To get everything you want out of 2017, you are going to have to do something different. And that means change. In my experience, THAT is the hard part.
Yes, you can daydream your a** off. Picture yourself behind the wheel of the Range Rover. Schedule the test drive in your calendar. All of that has value. But to get something different, you will have to do something different.
Hope is not a strategy. Get serious about making changes in what you do. And it will get a lot easier to hit those fun vacations and new car goals you are writing for 2017. Start small. Baby step your way forward. Pete Rose would be in the hall of fame if it wasn’t for his little gambling thingy. And he is middle of the pack in homeruns. You can absolutely base hit your way into the hall of fame.
Those small changes, when done consistently over a year, add up and become something amazing. THAT is how you become part of the 14% that actually create lasting change in their lives. To get you started, I highly recommend reading The Slight Edge by Jeff Olson. It isn’t a complicated book, but it offers great tips on how to use what you got to create powerful results from daily changes in your life.
Set those big ol’ audacious goals. They are fun and can create a lot of energy. But don’t neglect the little things you need to do along the way to get all you want out of 2017. Technology can be your biggest friend to help get you there. New tools and apps get released all the time, tailored to help you manage projects, connect with clients, organize to-do lists, calendars, and more.
For real estate professionals looking to quickly and easily qualify clients, checking out SindeoOne should be number one on your to-do list. This tool let’s your clients shop for thousands of loan products in just 5 minutes. Lean on tech to save time while still offering a high level of service. Then use the efficiency and productivity you gain to get closer to your goals.
In the beginning of my real estate career, my massively strategic approach to lead generation went something like this:
KEITH: Hey, top producer guy! How do you get so much business?
TOP PRODUCER GUY: You seem like a nice fellow. You should do open house.
That was it. THAT was my strategic thinking. Yikers! On the good news front, I did 104 open houses my first year in the business and got really, really good at them. And it worked. But I kept thinking that there has to be a smarter way to choose the right lead generation activities.
One of the things I have been working on for a few years is the concept of encouraging people to pick their lead generation based on their natural behavioral style. There is a pretty common behavior assessment tool called DISC. For context, here is the crash course:
D = Dominant. Basically the middle linebackers of life. Motivated by winning, competition, and success.
I = Interpersonal. The fun, loving, life-of-the-party types. Motivated by social recognition, group activities, and relationships.
S = Steady. The real rocks of humanity. Motivated by cooperation, helping others and loyalty.
C = Compliant. Basically the engineers and accountants of the universe. Motivated by opportunities to gain knowledge and show expertise.
One-size-fits-all does not work when it comes to lead generation.
In this webinar, we are taking a different approach to lead generation. Rather than following what other producers do or say “works,” we are taking a more scientific approach and mapping your lead generation to your natural behavior style.
Don’t love spreadsheets and systems? Then online leads might not be the best approach for you. We will cover everything from door knocking, geographical farming, online leads and more, and point to the best behaviors that tie to those activities. Plus, we will share where you can get “fitted” with a behavior evaluation.
Date: Thursday, October 27th Time: 10:00-11:00 am Sign Up
About our presenters: Keith Robinson, VP of Strategy, NextHome and Realty World Northern CA & NV
Keith Robinson is a highly sought after national real estate trainer who has worked with companies from startups to Fortune 500 companies across the country. He is currently the Vice President of Strategy for NextHome helping them with key strategic initiatives. Prior to that, Keith served 4 years as COO of Better Homes and Gardens Real Estate Mason-McDuffie.
Alice Pak, VP of Market Development for Sindeo
Prior to joining Sindeo, Alice spent almost 6 years at Trulia working with brokerages and real estate professionals to take their online presence to the next level. She oversaw Trulia’s broker and franchisor partnerships for the eastern half of the United States, where she trained and educated thousands of agents.