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NextHome Announces New Southern Miami-Area Brokerage

NextHome Announces New Southern Miami-Area Brokerage

Carlos Plana, Robert N. Pelier & Monica Luzarraga

Pleasanton, CA — August 27, 2021 — NextHome is pleased to announce the newest addition to the franchise, NextHome Merrick Realty Group, based in Coral Gables, Florida. The brokerage represents the 506th office to join the NextHome franchise out of 530 active office locations across the country.

Located in a dynamic southern part of Miami-Dade County, NextHome Merrick Realty Group will serve all types of residential clients across Coral Gables, Aventura, Pinecrest, Kendall, and Coconut Grove. 

NextHome Merrick Realty Group is owned by Carlos Plana and Robert N. Pelier – two experienced entrepreneurs with a passion for professionalism. Principal broker Monica Luzarraga rounds out the leadership team with more than 20 years of experience in the role. 

“We know the power of word of mouth and relationship building,” Carlos said. “You tend to see varying levels of professionalism in this industry, and at NextHome Merrick Realty Group we pride ourselves on maintaining the highest standards of customer service, attention to detail, and trust.”

Carlos has watched Miami-Dade County evolve since his early childhood there. His parents moved to the United State from Cuba in 1959, and his father became a local real estate broker. Throughout his own professional life, Carlos has maintained strong professional relationships with people and businesses from South America, helping him understand the intricacies of international relocations. Although he grew up immersed in the real estate industry, Carlos forged his own professional path in the insurance industry, becoming a licensed public adjuster. Over more than two decades, Carlos became an expert in many types of insurance including homeowner and commercial claims. 

Robert’s experience with real estate comes from more than 27 years as a practicing attorney in New York and Florida. Throughout almost three decades as an attorney, real estate has been a substantial part of his career through acquisitions, contracts, litigation or other aspects of the industry that require legal consultation. 

Robert and Carlos met more than 20 years ago when their professions crossed paths. Robert then met, and married, Carlos’s cousin. 

The pair soon started several businesses together including Gables Insurance Recovery, Gables Medical Billing, and Gables Title Group. 

Real estate franchising remained on their radar. Then, as Monica joined their team and they discovered the NextHome difference, Carlos and Robert knew they had a winning strategy. 

“I’ve known Monica for a great number of years as someone who I can trust,” Carlos said. “She grew up in the area and is a second-generation REALTOR®. Her husband also works in the construction industry, giving her unique insight into new construction, flips, and market trends.”

When Carlos discovered NextHome, he was impressed by the franchise’s transparency and streamlined services. 

“It was refreshing to see a system where I only needed to enter information once, then you have access to all the designs and brochures. The marketing, the creative databases and the way everything was streamlined was very appealing.”

Robert added that NextHome exemplifies attention to detail – something he feels strongly about providing his clients. 

“NextHome’s approach to the basics of good business is impressive,” Robert said. “This company is thoughtful, impactful, and something you seldom see these days. Through NextHome, we can offer clients the thoughtful experience they are looking for. NextHome Merrick Realty Group can provide a well-rounded service level and responsiveness that will make an impact in our area. A NextHome Merrick Realty Group client can expect expertise not only in the search for their ideal property, but also expertise in the intangibles such as trust and professionalism.”

Please join us in congratulating Carlos, Robert, and Monica on the opening of NextHome Merrick Realty Group in Coral Gables, Florida!


Interested in being a part of the NextHome Real Estate Franchise? Contact VP of Sales Charis Moreno at

Each office is an independently owned and operated business.

August Economic Update

August Economic Update

The Fed is starting to talk about tapering, which basically means less propping up of the economy. Since the pandemic hit, the Fed has been doing primarily two things:

Lowered the “Fed funds rate” which is the rate for banks when borrowing money from the Fed to lend to people. They’ve lowered it 1.5% and it has bounced between 0 and 0.25%. The idea here is that the lower the rate, the lower the rate passed on to the borrower, and the greater the possibility that the bank will lend. This should stimulate the economy.

Securities Purchase: Mainly US Treasury Bonds and Mortgage-backed securities. They have been buying 80 billion a month. That’s a lot if you needed context.

Now, on the good news front – this has worked. Some say too well. More on that later. The market (obviously) freaked in March of 2020. On March 15th of 2020, the market dropped 11% or nearly 3,000 points. That’s also a lot if you needed context.

Since then the markets have kind of gone bananas. Bad news comes out and the markets say, “No worries, we’ve got Uncle Feddie backing us.” Good news comes out and the market says “See? We’re on our way to recovery.”

Here is a chart that reflects that:

So, why all the preamble? Here is why:

These next few months are going to be critical for how we exit this financial tightrope we’re on. The Fed has to slowly back away from the table and “taper” how much they are supporting the economy. Pull back too fast and we could see a steep decline. Pull back too slowly and you’ve got an overly frothy market poised for a crash from unrealistic heights. Some argue that we’re already there.

When the Fed started the pullback in 2013 from the 2008 recession, we had a rocky year. The markets were scared of losing Uncle Freddie’s wallet and a big sell-off (some would say “panic”) ensued.

The Fed has learned from that experience in 2013 and will apply it to this tapering. But be ready for some volatility as we move towards it.

HERE is a very good (albeit technical) article on exactly what happened and where we are today. It’s an interesting read if you have the time.

NextHome Masters opens in Arcadia, California

NextHome Masters opens in Arcadia, California

Pleasanton, CA — August 26, 2021 — NextHome is pleased to announce the newest addition to the franchise, NextHome Masters, based in Arcadia, California. The brokerage represents the 496th office to join the NextHome franchise out of 527 active office locations across the country.

NextHome Masters will serve clients across the San Gabriel Valley including Pasadena, Arcadia, Temple City, Alhambra, Glendale, Glendora, and parts of the Inland Empire. 

The brokerage is owned by Henry Moranchel, a longtime mortgage industry expert with a passion for improving the quality of service clients receive in his area. 

Henry first obtained his real estate license in 1998 after spending several years working as an assistant in a nationally franchised real estate office. 

After four years of selling with RE/MAX Classic, Henry opened his own independent brokerage – West Coast Realty. There, Henry discovered a passion for the lending side of real estate and he spent many years providing excellent customer service as a mortgage lender. 

Through the years, Henry saw a wide range of contracts come across his table. Increasingly, he began to feel that many of these clients were not getting a good deal.

“I would see all kinds of things that made me think that real estate agents could do better,” Henry said. “I just want to make sure that there are high-quality agents available to San Gabriel Valley clients.”

Henry had a quality team of four agents, but knew that he needed the backing of a franchise to elevate the industry around him. 

That’s when Henry started looking into NextHome. 

“For me, NextHome had a bit of everything that I wanted,” Henry said. “I look for value, and NextHome had the best value for the agents as well as for the brokers.”

Part of that value lies in industry-leading tools and technology that Henry is excited to provide to his agents and clients. 

“The online tools have been huge,” Henry said. “It’s wonderful that NextHome provides this support that we can in turn offer to our clients. I really like the clear advertising and guidelines so everything looks sharp, clean, and professional. When looking for a brokerage, I was looking for a great structure so that I could, in turn, provide that solid structure for agents who are working with our clients.”

Henry holds both a bachelors and master’s degrees in coaching and education, making quality training a high priority for him. 

“If we can train and teach agents and really help them grow with all that NextHome offers, we will have something truly special here,” Henry said. 

Henry has been married to his wife Allison since 2014 and he is the father of five children: Tristen (23), Karina (22), Tyler (21), Ellie (18), and Troy (17). When the family gets together, they enjoy playing sports and going to the lake. 

Henry is a dedicated volunteer for youth sports and has worked with the American Youth Soccer Organization, Association of Young Americans, and little league baseball. 

Please join us in congratulating Henry on the opening of NextHome Masters in Arcadia, California!


Interested in being a part of the NextHome Real Estate Franchise? Contact VP of Sales Charis Moreno at

Each office is an independently owned and operated business.

NextHome Hits 5,000 Members

NextHome Hits 5,000 Members

Pleasanton, CA — August 26, 2021 — NextHome is thrilled to announce that the franchise has hit 5,000 franchise members, affectionately known as NextHomies! The mere seven-year-old franchise has had a fast-growing trajectory since its inception in 2014 and currently has 530+ offices across 48 states. 

NextHome is a progressive real estate franchise founded to stake a change in the industry with consumer-focused branding, technology, and marketing. 

While growth is good, NextHome prides itself on growing with the right people. Each oncoming NextHome office has been meticulously reviewed to ensure that they will be a good fit for the culture of the franchise.

“We are very comfortable saying no. Being selective is how we ensure that we’re continuing to grow with the right people,” said Charis Moreno, Vice President of Sales at NextHome, Inc. “Our organization is overflowing with incredible owners, brokers, and agents. It’s a truly diverse network with 61% of our offices having women in an ownership role and 34% of our offices having minorities in an ownership role. Add to this an average per agent production of 6.2 units annually, plus an over 70% adoption rate of our products and tools, and you can easily see that our members bring their A-game every day.”

NextHome has crafted a unique culture that not only makes the franchise a great organization to be a part of, but also retains membership. NextHomies are not only passionate about real estate but also about serving their communities.      

The NextHome “Humans Over Houses” slogan, movement, mentality, was coined at the 2019 NextHome Conference in Las Vegas and has quickly been adopted by NextHomies across the country. Many members take this commitment to heart: starting non-profit organizations to help feed their neighbors in need, hosting fundraisers for local foster homes and animal shelters, and so much more. We believe clients are more than “leads” or “consumers” – and NextHomies are so much more than REALTORS®.

“Our goal is to leverage technology in a way that will free up more screen time to create more face time for our NextHomies and do what they do best – connect with more buyers and sellers,” said Charis. 

NextHome would like to extend a huge thank you to our members, our NextHomies, all 5,000 of them. We’re truly grateful to them for taking a chance on joining our franchise, on committing to our ethos of putting humans over houses by helping your communities, and most importantly, on helping people find their next home. 


Interested in being a part of the NextHome Real Estate Franchise? Contact VP of Sales Charis Moreno at

Each office is an independently owned and operated business.

NextHome announces new Greenville, NC area brokerage

NextHome announces new Greenville, NC area brokerage

Teresa Isler-Fortson

Pleasanton, CA — August 20, 2021 — NextHome is pleased to announce the newest addition to the franchise, NextHome ATA Realty Group, based in Greenville, North Carolina. The brokerage represents the 519th office to join the NextHome franchise out of 525 active office locations across the country

NextHome ATA Realty Group is poised to provide exceptional service to both residential and commercial clients across Greenville, Raleigh, and the entire Research Triangle area. 

As NextHome ATA Realty Group’s Broker/Owner, Teresa Isler-Fortson offers both industry experience and a heart for real estate. 

Teresa obtained her sales license in 2007 and spent the next years working with both nationally franchised brokerages and small independents. In early 2021, she formed her own independent firm Your Agent Teresa & Associates, that led six licensed real estate agents.

While growing up in the East New York section of Brooklyn, New York, education was highly valued. Her parents strongly encouraged her, particularly her mother, a former educator. After graduating high school, unlike her siblings, Teresa did not go away to college or to the military, but instead she chose to enroll into a local community college in Manhattan and obtain a part-time job at a bank. 

“That little part-time job proved to be one of the best decisions for me! Not long after getting my feet wet, I fell in love with Banking! I was this young kid from Brooklyn taking Manhattan by storm,” Teresa chuckled. 

As she described her time spent working in the commercial real estate arena for over two decades as ‘fearless, fun and exciting’, she stated, “I soaked up the knowledge like a sponge and knew I was on to something big. I loved my job! We worked hard and played hard. It was there that I developed my leadership and coaching skills. I met a lot of great people who helped shape me into the entrepreneur that I am today.”

Teresa went on to have a fruitful banking career as Assistant Vice President of Commercial Closing Administration, supporting a very competitive New York City customer base. 

While Teresa reflected on her success in New York, she quickly pointed out her proudest accomplishment was relocating to Greenville, North Carolina in 2006. When Teresa relocated, she encouraged two of her biggest supporters and best friends to come with her – her parents – James & Delsie Isler. 

“I told my parents that we were moving to North Carolina and that I was going to help them to buy a house,” said Teresa. 

Teresa’s parents didn’t believe it was possible for them to buy a home. In fact, she recalls her dad laughing at the thought of purchasing his first home at the age of 70. 

“That really lit a fire in me! They were so deserving of having their own but didn’t think it was feasible,” said Teresa. “They quickly became my WHY and what drives me everyday to help others to reap the benefits of homeownership.” 

Teresa was introduced to the NextHome franchise through a friend and colleague, MA Dudley, the owner of NextHome People First Realty. 

“He said he was going to buy a franchise and I saw the whole process unfold for him,” Teresa said. “I listened to some of the conversations he had with NextHome and decided it would be a great opportunity for my firm for the short and long term.”

“I love the flexibility,” Teresa continued. “If you want to be a standalone agent with a powerful machine behind you, NextHome supports that. If you want to grow a large, thriving team, you can do that too. It seemed to offer something for everyone.” 

Today, Teresa is combining her client-focused boutique style with NextHome’s industry-leading technology and unparalleled back-end support.

“We have always offered a boutique-style of service, but now I can combine that with so much more,” Teresa said. “NextHome allows me to give my agents everything they need to succeed. That level of support allows me to be a better coach and leader for my agents.”

As she grows her brokerage, Teresa is staying centered on what motivates her towards excellence, the example of her parents.

“Helping them to buy their first home is a huge part of my real estate DNA make-up,” said Teresa. “I treat all of my clients like family and it is always an honor to walk along with each client down the road to homeownership.” 

Teresa’s parents, sadly, passed away in 2020 & 2021, however, she carries their legacy of hard work forward in her own family. Although Teresa isn’t able to share this next chapter of owning a real estate franchise at NextHome with her parents, she has no doubt that they are rejoicing with her. 

Teresa is married to Vincent and together they are the parents of three adult children, Shaneka, Tavon and Kayla. Tavon obtained his real estate license at age 21 and has worked alongside his mother ever since. 

When she isn’t working, Teresa enjoys watching movies with her family and gardening. 

Please join us in congratulating Teresa and the entire team at NextHome ATA Realty Group on the opening of their office in Greenville, North Carolina! 


Interested in being a part of the NextHome Real Estate Franchise? Contact VP of Sales Charis Moreno at

Each office is an independently owned and operated business.

NextHome continues to be named on Inc. 5000 List

NextHome continues to be named on Inc. 5000 List

Pleasanton, CA — August 17, 2021 — Inc. magazine revealed its annual Inc. 5000 list this week, and NextHome is among the nation’s fastest-growing private companies for the third year in a row. The seven-year-old company ranked No. 4025. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses.

Not only have the companies on the 2021 Inc. 5000 been very competitive within their markets, but this year’s list also proved especially resilient and flexible given 2020’s unprecedented challenges. Among the 5,000, the average median three-year growth rate soared to 543 percent, and median revenue reached $11.1 million. Together, those companies added more than 610,000 jobs over the past three years.

“One of the greatest joys of being a franchisor is witnessing the transformation of someone’s business,” said James Dwiggins, Chief Executive Officer of NextHome. “Once someone gives NextHome a chance and joins our franchise, we’re all in, supporting them in every way possible. That level of support is what has helped us continually grow over the years. Currently, we have 525 franchise locations with nearly 5,000 members across 48 states. By the end of this year, we project closing more than 35,000 transactions worth $10.2 billion in volume.”

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found at

“The 2021 Inc. 5000 list feels like one of the most important rosters of companies ever compiled,” said Scott Omelianuk, editor-in-chief of Inc. “Building one of the fastest-growing companies in America in any year is a remarkable achievement. Building one in the crisis we’ve lived through is just plain amazing. This kind of accomplishment comes with hard work, smart pivots, great leadership, and the help of a whole lot of people.”

NextHome would like to extend a huge thank you to our members, our NextHomies. We’re truly grateful to them for taking a chance on joining our franchise, on committing to our ethos of putting humans over houses by helping your communities, and most importantly, on helping people find their next home. 


Interested in being a part of the NextHome Real Estate Franchise? Contact VP of Sales Charis Moreno at

Each office is an independently owned and operated business.

10 Ways Real Estate Agents Can Improve Listening Skills

10 Ways Real Estate Agents Can Improve Listening Skills

Listening is an important skill for real estate professionals to develop. It is by listening that you understand your clients’ needs, expectations, and desires. Listening is also critical in negotiations, interacting with colleagues, analyzing information, finalizing real estate transactions, developing relationships, and growing your career. Here are some ways that you can become a better listener:

1. Ask for feedback.

Get family, friends, and colleagues to give you an honest appraisal of your listening skills and how you can improve. Ask those you trust to give you examples of times when you’ve been a good listener as well as times when you may not have been.

2. Maintain eye contact with the person speaking.

Avoid looking around the room or at other people. If you must look away for a moment, shift your gaze back as soon as possible to indicate involvement in the conversation.

3. Offer your undivided attention.

If you’re in person, put down your phone, close the door, turn off the television or music, and focus only on the person speaking. If you’re on the phone, avoid multitasking while you talk. It can also be helpful to sit in one place and visualize the person on the other end of the call as they speak.

4. Avoid interrupting.

Unless it’s crucial to get clarification at that moment, don’t interject while others are talking. Let them finish their thoughts before you present any of your own.

5. Take notes.

When someone is talking to you, it can be helpful to write down facts, impressions, questions, and action items. Notes can help you remember follow-up questions and can be used to refresh your memory of the conversation later.

6. Lean forward.

Whether you’re in person or on a video conference call, leaning forward indicates interest and helps keep you focused on what is being said.

7. Ask questions.

In addition to showing attentiveness, questions can help you clarify points and gain understanding. Repeating what has been said can also show that you’ve heard and understood the points being made.

8. Think about what is being said, not about what you will say in reply.

While someone else is talking, it’s easy to jump ahead and start thinking about what you will say when your turn comes. However, this can distract you from gleaning important points or even give the impression that you’re not listening at all.

9. Pause before you speak.

Leaving a gap in the conversation can help you make sure that the other person is done speaking and can give you time to process what you just heard. Jumping in too quickly may cut the other person off and give the impression that you’re rushing through the discussion.

10. Recap the conversation.

Afterward, send an email or text message summarizing your understanding of what was said and any decisions reached or commitments made. Reviewing and documenting a conversation gives the other person a chance to clarify or correct important points and gives you something to reference if needed.

Just like any other skill, listening takes practice to perfect. In addition to showing respect for other people, being a good listener can help you develop stronger professional and personal relationships while learning new things in the process.

For more helpful tips from our partners at American Home Shield, check out their blog!

NextHome CNY Realty announces new office expansion

NextHome CNY Realty announces new office expansion

Samantha Dougherty

Pleasanton, CA — August 12, 2021 — NextHome is pleased to announce the expansion of NextHome CNY Realty with a new brokerage office in North Syracuse, New York. NextHome CNY Realty (N. Syracuse) builds on the success of its flagship office in Fayetteville, New York. 

The brokerage represents the 487th office to join the NextHome franchise out of 523 active office locations across the country

NextHome CNY Realty (N. Syracuse) will serve the residential and commercial real estate needs of clients in the Syracuse area and surrounding suburbs encompassing five counties including Onondaga, Cayuga, Oneida, Oswego, and Madison.

Both NextHome CNY Realty brokerage locations are owned by Samantha Dougherty, a high-producing REALTOR® with a history of successful team building. Since opening NextHome CNY Realty in April 2020, the brokerage has already broken into the top 12 in area sales.   

This expansion is driven not only by phenomenal sales demand, but more importantly by the expertise and energy of The Tarry Team – a high-performing group of three professional REALTORS® who are obsessed with excellent client experiences. Team leader, Tom Tarry, brings unbounded energy to every transaction while Jodi Tarry (a buyer’s agent) offers clients a steady, calming presence no matter how complex the transaction. Kelly Soccocio rounds out the team as a buyer’s agent. 

“We are thrilled to have The Tarry Team launching our NorthSyracuse office,” Samantha said. “The drive and passion they have and the high goals they set for themselves are incredible to see. The Tarry Team sets high expectations, and they are not afraid of the hard work required to achieve them.”

In June alone, The Tarry Team closed 19 transactions and they are on track to achieve more than $12 million in annual sales volume – in an area where the median home price hovers around $150,000. 

Their achievements become more impressive when considering that 2020 was their first year as all full-time REALTORS®. 

“We are fanatical about reaching our client’s goals,” Tom said. “We also expect the client to have a very different experience with us. We deliver what we say we are going to. Our approach is intelligent, with great marketing plans, and we are passionate about our clients. In partnership with NextHome, we can take this legacy to the next level.”

“In addition to the access they get to our expertise, clients can also expect us to use all of NextHome’s industry-leading tools at our fingertips to market their home and provide them with excellent service,” Samantha said.

Although she was licensed in 2004 in New Jersey, Samantha began selling full-time in the Syracuse area in 2012.

It was in 2015 during her time on a top-producing team that Samantha discovered her passion for helping other agents reach new career heights. 

In 2017, Samantha created The Dougherty Home Team at Keller Williams where she had the opportunity to truly let her mentoring abilities shine. By 2019, the team was four-agents strong and had become one of the top 20 highest producing teams in the area.

Samantha used this momentum to open NextHome CNY Realty in 2020 and has been thrilled with how things have gone since then. 

“As we expand, NextHome CNY Realty (N. Syracuse) will offer the same amazing service and tools that I strive to provide at our Fayetteville location,” Samantha said. “As we mentor and train agents, we now have an extension of that same great philosophy and fun office culture in the N. Syracuse area. Tom, Jodi, and the entire Tarry Team are passionate about client service, and they completely embrace NextHome’s philosophy of putting Humans Over Houses, and they will extend that service to that community as well.”

Please join us in congratulating Samantha, and The Tarry Team on the opening of NextHome CNY Realty’s North Syracuse, New York office!


Interested in being a part of the NextHome Real Estate Franchise? Contact VP of Sales Charis Moreno at

Each office is an independently owned and operated business.

What Is a Home Warranty and How Can You Avoid a Rejected Claim?

What Is a Home Warranty and How Can You Avoid a Rejected Claim?

A home warranty covers repairs and replacements on major home appliances and features such as furnaces, HVAC, plumbing systems, and electrical systems. Instead of dipping into your savings or reserve funds for expensive repairs, you can purchase a home warranty for cheaper repair and replacement costs. Home warranties also make it easier for homeowners because they provide repairmen – meaning you don’t need to track down a contractor. For home sellers, providing the option for the buyer to purchase a home warranty can provide some protection against buyer complaints after closing.

Home warranty costs and claims

The average annual home warranty costs about $600 per year – though the price may vary per provider, plan, and property type. You will also be required to pay service fees ranging from $75 to $125 per visit. One drawback of home warranties is submitting claims. Whenever an appliance or home feature needs repairing or replacing, you will need to submit a claim to your home warranty provider. Not only does this take time, but your claim also may not be approved. This can be frustrating if you’ve paid the annual fees for the warranty and still need to pay for uncovered repairs.

Reasons a home warranty claim might be denied

Denied claims can be frustrating and costly. To avoid the hassle, make sure that:

  1. Your appliances are covered by your provider
  2. Your appliances are well-maintained
  3. Your appliances are properly installed and following code
  4. You keep animals away from the appliances
  5. Your appliance damage isn’t caused by a different primary breakdown
  6. Your coverage limit isn’t exceeded
  7. An unauthorized technician hasn’t performed repairs

How to avoid a denied claim

To avoid a denied claim, make sure that you follow the steps above and pay attention to your home warranty’s fine print. Take note of everything that is and isn’t covered. Keeping maintenance records on any household appliances can also help. With these you can verify that you’ve performed the necessary maintenance steps over the years, and they have been performed by authorized personnel.

How to dispute a denied home warranty claim

  1. Review the claim

By reviewing your claim, you can check to make sure that you haven’t made any mistakes. Maybe you haven’t provided enough evidence to substantiate your claim. If you add more information, you may be able to get your claim approved.

  1. Contact your warranty provider to initiate the appeal process

Once you have reviewed your claim and ensured that it hasn’t been denied for any of the reasons above, you can request the paperwork from your warranty provider that you will need to file a dispute. Going forward, keep a record of any correspondence you have with your provider – such as emails, note from phone calls etc.

  1. Get a copy of the home inspection report

If your warranty provider sent a repairman to evaluate your appliance before denying your claim, request a copy of this report.

  1. Request a third-party evaluation

Try to get a second opinion from an independent technician (not with your provider company) to compare their notes with the original inspection notes. Maybe they will be able to spot any mistakes with the initial report.

  1. File a complaint with the Better Business Bureau (BBB)

If none of the steps above have helped your case, consider contacting the BBB. The BBB is a private organization that can help you report businesses that aren’t doing their jobs well.

Home warranties can be a smart financial move and a good way to protect your savings, but they’re not right for everyone. If you don’t plan to stay in your home for much longer, it may be a waste of money. If you would like help determining if a home warranty is right for you, let us know.

Sources: Consumer AffairsInvestopedia,  Money

For more helpful information from our partners at NextMortgage, check out their blog!

NextHome Right Choice expands into North Carolina

NextHome Right Choice expands into North Carolina

Lori Shultz-Moore

Pleasanton, CA — August 6, 2021 — NextHome is pleased to announce the expansion of NextHome Right Choice. The newest office will be located in Concord, North Carolina. The Concord location builds on the success of NextHome Right Choice’s flagship office in Roanoke, Virginia – just three hours north. 

NextHome Right Choice (Concord) represents the 511th office to join the NextHome franchise out of 522 active office locations across the country

NextHome Right Choice (Concord) will serve residential clients across the Concord metropolitan area, as well as some clients in the northern counties of South Carolina. 

The brokerage is owned by Lori Shultz-Moore, a seasoned professional with more than 25 years in the real estate industry. Lori’s daughter, Brittany Shultz-Moore, will be joining her on the leadership team as a provisional broker. Soon, Brittany will assume the position of NextHome Right Choice (Concord’s) Broker in Charge. 

Lori obtained her real estate license in 1994 and for the following 16 years she successfully sold in the Roanoke and Smith Mountain Lake areas, including working three years with a developer. In 2010, Lori joined Wainwright & Company Realtors where she remained until opening NextHome Right Choice (Roanoke) in early 2020. 

In just 18 short months with NextHome, Lori has experienced phenomenal growth. 

“It’s been incredible,” Lori said of her experience as a NextHome Broker/Owner. “We have used NextHome’s tools to open doors for new business. We use the products at our fingertips to get listings we wouldn’t have otherwise gotten. The support makes our agents jobs easier, and I am in love with the brand. It has been a really good fit.”

Lori and Brittany leverage what NextHome offers its franchisees to provide excellent agent support. 

“We have the best products out there,” Lori said. “We hope our agents can use these products to make themselves a better agent. We want to use this brokerage to raise them up, to lift them up. We aren’t a brokerage where agents come to be torn down.”

With this level of agent support, NextHome Right Choice is poised to provide unparalleled client service in Concord. 

“When someone trusts us with the largest purchase they will likely ever make, we want them to look back at the closing table and know that we’ve done the best we possibly could for them,” Lori said. “From beginning to end, we want them to experience the best. We aim to exceed client expectations, not just meet them.”

Outside of work, Lori loves spending time with family. Lori and her husband Steve have celebrated 31 years of marriage and together they are the proud parents of two children, Brittany and Taylor. Taylor co-owns Roanoke Mechanical Heating and Air with his Dad. Lori is also a loving grandmother to Adalynn, who will be five years old in March. 

Please join us in congratulating Lori, Brittany, and the entire team at NextHome Right Choice on their newest office in Concord, North Carolina.  


Interested in being a part of the NextHome Real Estate Franchise? Contact VP of Sales Charis Moreno at

Each office is an independently owned and operated business.